I got a text saying my package can’t be delivered. Is it a scam?
Almost always, yes. Fake delivery texts are the most common text scam. Don’t tap the link. Check your tracking in the real app or website instead.
About a 1-minute read · Last checked Nov 11, 20263 steps. Tick them off as you go.
What to watch for
USPS: Your package is on hold due to an incomplete address.
Update within 12 hours or it will be returned: usps-redelivery-help.top
- 1You weren’t expecting a text from the carrier
- 2A deadline to act fast
- 3A strange web address, not usps.com
- 4Asks for a fee or card details
The same trick shows up as FedEx, UPS, DHL and Amazon texts, and as emails too.
Want to know more?
I already tapped the link. Now what?
If you only opened the page, close it and don’t enter anything. If you typed in a card number, call your bank or card company right away using the number on the back of your card. If you typed a password, change it, and turn on two-step verification.
Why do they know I ordered something?
They don’t. Scammers send the same text to huge numbers of people, knowing many of them are waiting on a package.
Know someone who should see this?
Text it to your mom, your sister or your best friend.